STUDENT RESIDENT TELEPHONES:
TERMS AND CONDITIONS
The State University of New
York at Cobleskill is pleased to furnish our students with local and long
distance telephone service subject to the following terms and conditions.
1.PAYMENT
- Each student is responsible for all
charges incurred by his/her assigned authorization number. If your authorization number is lost, stolen,
or you suspect fraudulent use, please report it to the Telecommunications Office
in Knapp Hall, Room 106 immediately.
Your code will be canceled and you will be issued a new number at a cost
of $10.00. A mandatory monthly
charge of $9.00, plus tax, will be applied to each housed student for
incoming/outgoing and on campus calling.
This mandatory fee will not be pro-rated. The student’s telephone service will be
continuous through out the fall and spring semesters. The $9.00 monthly service charge will be
applied through all holiday and semester breaks. Bills will be produced after the 15th of each
month and are due and payable by the 14th of the following month unless
otherwise stated. Failure to receive a
notification of bill (due to loss in mail, etc.) is no excuse for
non-payment. It is your responsibility
to notify the Telecommunications Office for assistance if you do not receive a
notification of bill. NOTE
: You may prepay for a semester phone service, $36.00 + tax.
2.OVER LIMIT - Long Distance telephone service will be suspended
for all student telephone accounts when it is determined that the monthly
bill exceeds $200.00. All students
will be notified and given 24 hours to respond prior to having service
suspended. If the authorization code is
suspended, the account must be paid in full and an authorization code
reactivating charge of $20.00 will be assessed and must be paid before the
authorization code is reinstated. If it
is determined within a billing period that the account is over
$200.00, the student will be notified and may be asked to apply a payment
towards the account or Long Distance Service may be shut off. If it is shut off a $20.00 reinstatement fee
may be charged.
3.LATE PAYMENT
- Bills are due and payable no later
than the 14th of every month, unless otherwise stated. All student accounts over 30 days past due
will be charged a 1.5% late charge per month (annual percentage rate 18%),
which will be itemized under the “late charge” column on the bill
4.NON-PAYMENT
– The Telecommunications office will place you on the Campus Obligation list
which will hold your Grades, Transcripts, Diploma and at times course
registration. Telecommunications obligations that remain unpaid are added to
your SUNY Cobleskill Student Accounts bill and any unpaid amount may be
deducted from any refunds due. If SUNY Cobleskill utilizes the service of a
collection agency and/or the New York State Attorney General’s Office for an uncollected
balance, the students will be responsible for all collection costs
incurred.
5.RETURN
CHECKS - Return checks are subject to
a $20.00 returned check fee and must be paid at the Student Account’s Office by
cash, money order, or bank check.
6.EQUIPMENT - The telephone provided by the Telecommunications
Office must remain on the wall. On the Right hand side of the wall jack
there is an additional location to plug in another phone. Please DO NOT use
this jack to attach an Answering Machine. Voice Mail is provided with all
accounts at no additional charge. The telephone is tested and verified to be in
good working order when installed. If
there is any question concerning the working condition of the telephone, please
call Computing @ Cobleskill Help Center immediately on
5800. As college property, telephone
equipment is subject to the rules and regulations, which apply to residence
hall damage. Any damage or
alteration to campus telephone equipment will be added to the student’s monthly
bill or charged back to the student at the end of the semester.
TYPICAL
CHARGES –
|
Missing or Damaged Phone $50.00 12’ Handset Cord (Replacement) $ 6.00Handset (Damaged/Replace) $15.00Data Jack (Damaged/Replace) $ 5.00 |
Phone Cleaning $10.00 Jack (Repair/Replace) $10.00Switch Hook (Repair) $15.00 Cable Jack (Damaged/Replace)
$ 5.00 |
7.DISCONTINUING
TELEPHONE SERVICE - Housed students
must advise the Telecommunications Office immediately if they move off campus
or if they withdraw from school to cancel the monthly service charge. Failure to notify the Telecommunications
Office results in continued responsibility.
8.CALL - This telephone system cannot recognize when a call
has been completed; therefore, any out-going unanswered calls in excess of
45 seconds will be billed to the student’s account whether or not a
connection is made. (Forty-five seconds
is equal to approximately five rings.) Third
party calls and calls to 900 numbers are not permitted.
9.BILLS – Student telephone bills are online @ http://www.cobleskill.edu/telco/
. Students can view and print bills anytime. Please review your bill and pay
promptly.
10.FRAUD AND
ANNOYANCE CALLS - The
Telecommunication Office will prosecute anyone found guilty of abuse and/or
fraudulent use of telephone service.
Please remember that misuse of telephone service is a misdemeanor under
the Penal Codes of New York and is punishable up to one-year imprisonment and/or
$1000.00 fine. This includes obtaining
or attempting to obtain, or assisting another to obtain long distance or local
service by rearranging, tampering with or making connection with any facilities
of telephone service, including but not limited to wiring, with the intent to
avoid payment of regular charge for such services. Additionally, any misuse of a telephone,
which is intended to cause annoyance or alarm to any other person is a Class A Misdemeanor punishable by a maximum of one year
imprisonment. Report any annoyance calls
to University Police at 5317.
The
use of your authorization code for off-campus and/or long distance telephone
service indicates that you agree to the terms and conditions of this contract.