Student Technology Services (STS) Program
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With
the dramatically expanding role of information technology in the
workplace and in the teaching and learning environment, customer support
has become a mission critical task for ITS. Along with many other colleges and
universities, Cobleskill adopted a student worker approach that provides an
effective supplement to limited full-time staff and also provides a
meaningful educational opportunity for students. Beginning the Fall 2001 Semester, SUNY Cobleskill
implemented the Student Technology Services (STS) Program. A
limited number of students are employed each semester to
assist ITS technicians with ITS related responsibilities.
These students were selected based on
applications and interviews. The program, which is being run
through the ITS Help Center, provides these
students with valuable hands-on technical training as well as customer
service and career development skills to create an intensive,
meaningful educational opportunity as well as a concrete,
marketable job experience.
STS students are treated as employees of ITS and will be paid for their hours. While initially these services are focused in the Help Center, as the program develops, job descriptions will be added to the STS portfolio providing support for media services, applications training, faculty Web and multimedia development and many other areas. As we see the STS program growing in support and development, we also hope to attract other students to this program. As new positions become available, students will be notified through Blackboard, Student Sharepoint, email, and on our Web page. |
SUNY Cobleskill
Warner Hall
Cobleskill, New York 12043
Phone: (518) 255-5337 Fax: (518) 255-5188
Email: ITS@cobleskill.edu
Web: www.cobleskill.edu/ITS
Current as of: 07/03/2007